Hi, my name is Paul Michaels and I have worked in IT support for a little over 6 years now and I would like to share some stories and experiences from over these last few years, some funny, some odd, some quirky, some interesting and some just damn right unusual. Please read if you would like to find out about IT,why we ask you to turn things off and on again, why standing near you makes things work, what happens when your not sure you pressed the right button, strange smells, how a paperclip can bring down an entire office network, email problems, top 5 IT pranks, the problems with experts and homeworkers, adventures when out of the office, being in a real life grand theft auto situation, throwing a pc out of the window, problems with mice, unusual colleagues, students, the best ever job title, unexpected items in the post, suspicious marks on the photocopier, viruses, illicit pictures, windows 8, cholera, when things go bang and scary security guards.
Update 31/10/13: A new copy has now been uploaded removing many of the spelling and grammar mistakes.
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